& Returns

Shipping Policy
Return & Exchange Policy

Delivery times depend on the country of delivery and the courier selected. Express courier shipments are delivered within 48 hours of shipment. Other non-express shipments are usually delivered within 2 – 7 working days. Or our service Same Day(12h or 24h) if you send money by e-transfert. 

Olivier Store accepts all returns that are reported within 20 days from the date of receipt of goods. In this case, just start the return procedure through your profile, by accessing the section "My orders" on In case of a failed or wrong product, open a return request ticket your profile and  We will send you instructions on how to proceed within the next business day following your request.

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How can we help?

Customer Service

+1(888) 564-5526

8815, Avenue du Parc 

Montreal, QC H2N 1Y7

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